Priority Programs
Priority Manufacturing
The Paragon Priority Manufacturing program ensures that when problems do occur, your replacement parts receive top priority and will be manufactured as fast as possible. Paragon strives to turn priority manufacturing orders around in 72 hours or less with most High Performance seals. The program includes access to priority manufacturing for any unplanned outage. Priority Manufacturing is limited on Basketed Element.
Priority Shipping
Paragon Priority Shipping program combines multiple logistical components to form a program that emphasizes “on-time” delivery. Paragon’s “on-time” shipping will ensure your products are delivered when you need them, be it overnight or standard delivery. The program includes
priority shipping for any unplanned outage.
Rapid Response
When an unscheduled outage occurs that is directly related to your air preheater, Paragon is proud to offer its Rapid Response program. This program will ensure a Paragon Technician is on-site within 24 hours of the outage notice. The Paragon Technician will assist the plant in investigating, evaluating, and repairing problems related to the air preheater. The program includes rapid response for any unplanned outage.